Privacy Policy

This Privacy Policy describes how Seraphisse (“we”, “us”, or “our”) collects, uses, and shares your personal information when you visit or make a purchase from our website. We are committed to protecting your privacy and handling your data with care.

Information We Collect

When you visit the site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse, we collect information about the individual pages you view and how you interact with the site.

When you make a purchase or attempt to make one, we collect your name, billing and shipping address, payment information, email address, and phone number. We refer to this as “Order Information”.

How We Use Your Information

We use the Order Information we collect to fulfil your orders, process payments, arrange shipping, and provide order confirmations. We also use this information to communicate with you, screen orders for potential risk or fraud, and — when aligned with your preferences — share information about our products and offers.

We use the device information we collect to help screen for potential risk and to improve and optimise our site.

Sharing Your Information

We share your personal information with third parties who help us provide our services, such as payment processors, shipping carriers, and analytics providers. We may also share your information to comply with applicable laws and regulations, to respond to a lawful request, or to otherwise protect our rights.

Your Rights

Depending on where you live, you may have the right to access the personal information we hold about you, to request that it be corrected or deleted, or to object to its processing. To exercise these rights, please contact us using the details below.

Data Retention

When you place an order, we will retain your Order Information for our records unless and until you ask us to delete it.

Changes

We may update this policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. The latest version will always be posted on this page.

Contact Us

For more information about our privacy practices, or if you have questions, please contact us at contact@seraphisse.com.